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Public Offer

Agreement on the provision of virtual asset exchange services

Version of 05.10.2026

This document is a public offer of ОсОО «Маней Шоп» (hereinafter the “Company”), a virtual asset exchange operator acting under license FMRSS No. 160 of 22 апреля 2025 года, and is addressed to any legally capable individual or any legal entity (hereinafter the “Client”) intending to use the services of the Company.

Contents

  1. 1. Definitions
  2. 2. Subject matter of the agreement
  3. 3. Conclusion of the agreement (acceptance)
  4. 4. Procedure for carrying out a transaction
  5. 5. Rate, fees and limits
  6. 6. Obligations and representations of the Client
  7. 7. Rights of the Company, refusal and suspension of a transaction
  8. 8. Irreversibility of transactions and cancellation
  9. 9. Liability of the parties
  10. 10. Personal data
  11. 11. Claims and dispute resolution
  12. 12. Final provisions

1. Definitions

  • Virtual asset — a body of data in electronic digital form that has value, constitutes a digital representation of value and (or) a means of certifying property and (or) non-property rights, within the meaning established by the legislation of the Kyrgyz Republic on virtual assets.
  • Exchange transaction — the exchange of a virtual asset for the national currency of the Kyrgyz Republic (the som) or for another virtual asset, carried out by the Company at the request of the Client.
  • Request — an application by the Client submitted through the website, a messenger or another agreed channel, stating the exchange direction, the amount, the transfer network and the method of receiving funds.
  • Exchange rate — the price of one unit of a virtual asset applied to a specific transaction and confirmed by the Company when the request is agreed.
  • Identification (KYC) — the set of measures to establish and verify information about the Client, the representative of the Client and the beneficial owner in accordance with the legislation of the Kyrgyz Republic on combating the legalization (laundering) of criminal proceeds and the financing of terrorist (extremist) activity.

2. Subject matter of the agreement

  • The Company provides the Client with virtual asset exchange services on the terms of this offer, and the Client pays for the services in the manner set out in section 5.
  • The Company does not provide trust management, virtual asset custody or investment advisory services and does not accept funds as deposits.
  • The information on the website of the Company, including calculator results and quotations, is provided for reference, does not constitute individual investment advice and does not guarantee any income.

3. Conclusion of the agreement (acceptance)

  • This offer is accepted by the Client performing any of the following actions: submitting an exchange request, transferring a virtual asset or funds to the payment details of the Company, or confirming the terms of the exchange in correspondence with an employee of the Company.
  • From the moment of acceptance the agreement is deemed concluded on the terms of this offer and has the same force as an agreement signed by the parties.
  • By accepting this offer the Client confirms that they have read the Risk Disclosure, the Privacy Policy and the AML & KYC Policy, that they agree with them and that they accept the risks of transactions with virtual assets.
  • The Client confirms that they act in their own interests and at their own expense, and not in the interests of a third party, unless expressly agreed with the Company and confirmed by documents.

4. Procedure for carrying out a transaction

  • The Client submits a request stating the exchange direction, the amount, the transfer network and the method of receiving funds.
  • The Company confirms the rate and the final amount. A confirmed rate is valid for the period agreed by the parties, after which it requires confirmation again.
  • Before the transaction begins, the Client completes identification to the extent provided for by the AML & KYC Policy of the Company and by the legislation of the Kyrgyz Republic.
  • The Client transfers the virtual asset or the funds to the payment details provided by the Company for that specific transaction. Details obtained from any other source are not the payment details of the Company.
  • The Company performs its counter-obligation after confirming the receipt of funds and the crediting of the required number of network confirmations.
  • A transaction is deemed performed from the moment the Company sends the funds to the details specified by the Client.

5. Rate, fees and limits

  • The exchange rate is set by the Company independently, taking into account market quotations, the amount of the transaction, the chosen network and the method of receiving funds.
  • The final amount to be received is communicated to the Client before the transaction is confirmed. The terms of the remuneration of the Company are disclosed either within the rate or as a separate amount, in the manner stated when the request is agreed.
  • The minimum and maximum transaction amounts, as well as the list of supported networks and settlement methods, are published on the website and may be changed by the Company.
  • The fees of blockchain networks, banks and payment services withheld by third parties are not remuneration of the Company.

6. Obligations and representations of the Client

  • The Client provides accurate information and documents and notifies the Company of any change to them without delay.
  • The Client warrants that the virtual assets and funds they transfer have been obtained lawfully and are not connected with criminal activity, the financing of terrorism or the circumvention of sanctions regimes.
  • The Client is responsible for checking that the wallet address, the transfer network and the bank details are correct. A transfer on an unsupported network or to an incorrect address may result in the irrecoverable loss of funds.
  • The Client independently fulfills the tax obligations arising in connection with transactions with virtual assets.
  • The Client may not use the services of the Company for transactions in the interests of third parties without disclosing this fact to the Company.

7. Rights of the Company, refusal and suspension of a transaction

  • The Company has the right to request additional documents and explanations from the Client, including on the origin of the funds and the economic purpose of the transaction.
  • The Company has the right to suspend a transaction or refuse to carry it out if the Client has not completed identification, has provided inaccurate information, if the transaction shows signs of being suspicious, or if carrying it out would be contrary to the legislation of the Kyrgyz Republic or to the internal procedures of the Company.
  • Where a transaction is refused on the grounds set out above, the funds received are returned to the Client to the details of the sender, less the costs actually incurred by the Company, provided that such a return is not contrary to law.
  • The Company has the right to amend the terms of this offer unilaterally. A new version takes effect from the moment it is published on the website and does not apply to transactions agreed earlier.

8. Irreversibility of transactions and cancellation

  • Transactions in blockchain networks are technically irreversible: once a virtual asset has been sent, the transfer cannot be reversed and the funds cannot be returned.
  • An agreed transaction may be canceled only before it has been performed by the Company and only by agreement of the parties.
  • If the Client has transferred an amount that differs from the agreed one, the Company has the right either to carry out the transaction for the amount actually received at the rate in effect at the time of receipt, or to return the funds less the costs actually incurred.

9. Liability of the parties

  • The parties bear liability in accordance with the legislation of the Kyrgyz Republic.
  • The Company is not liable for the consequences of the Client providing incorrect payment details, for the operation of blockchain networks, exchanges, banks and payment services, or for changes in the market rate of virtual assets.
  • The Company does not compensate the Client for lost profit.
  • The parties are released from liability in the event of force majeure, including failures of blockchain networks, breakdowns of communication and power supply networks, and acts of state authorities.

10. Personal data

  • The personal data of the Client is processed in accordance with the Privacy Policy and the legislation of the Kyrgyz Republic on information of a personal nature.
  • By accepting this offer the Client consents to the processing of their personal data for the purposes of performing the agreement and complying with the requirements of law.

11. Claims and dispute resolution

  • All disputes are settled through negotiation. A claim is sent by the Client in writing to the email address of the Company уточнить: email, with a description of the circumstances and supporting documents attached.
  • A claim is reviewed within no more than 30 (thirty) calendar days from the day it is received, unless a different period is established by law.
  • If no agreement is reached, the dispute is to be heard by a court at the location of the Company in accordance with the legislation of the Kyrgyz Republic.

12. Final provisions

  • This offer is valid for an indefinite period until it is withdrawn by the Company.
  • If any individual provision of this offer is held invalid, the remaining provisions remain valid.
  • The current version of the offer is published on the website of the Company.

Company details

  • Общество с ограниченной ответственностью «Маней Шоп»
  • ИНН 00808202410164
  • Свидетельство о госрегистрации № 306976-3301-ООО от 27.02.2025
  • г. Бишкек, ул. Ибраимова, 29а, 114
  • Лицензия FMRSS № 160 от 22.04.2025, virtual asset exchange operator, unlimited
  • Telegram: @moneyshop_kg_bot
  • Почта: уточнить: email
Privacy Policy Risk Disclosure AML & KYC Policy

ОсОО «Маней Шоп», ИНН 00808202410164

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